Yealink A20 MeetingBar with CTP18 Collaboration Touch Panel for Microsoft Teams

Yealink A20 MeetingBar with CTP18 Collaboration Touch Panel for Microsoft Teams A20-020-TEAMS

The Yealink All in One MeetingBar A20 enables efficient and smart Teams collaboration for huddle and small spaces. It turns your workspaces into an effective Microsoft Teams Room and users can enjoy a seamless Teams experience including whiteboard collaboration, dual-screen share, wired and wireless content sharing, meeting controls and more. The MeetingBar A20 camera is equipped with AI technology, including Auto Framing and Speaker Tracking. With the 133-degree wide-angle lens and Auto Framing, it can recognize the number of and the position of attendees, framing everyone smoothly in the most appropriate view even in small spaces.

General
Device Type - Video conferencing kit
Kit Content - Touchscreen console, video bar
VoIP Protocols - SRTP
Video Codecs - H.264, H.264 High Profile
Quality of Service - IEEE 802.1Q (VLAN), Differentiated Services (DiffServ), IEEE 802.1p
IP Address Assignment - DHCP
Security - 256-bit AES, EAP-MD5, IEEE 802.1X, TLS, EAP-TLS, PEAP
Network Protocols - HTTP, HTTPS, Link Layer Discovery Protocol (LLDP), SRTP, SNTP
Dimensions & Weight Details - Video bar - Width 23.6 in Depth 2.7 in Height 3.2 in Touch screen - Width 8 in Depth 5.9 in Height 3.9 in
Built-in Devices - Speaker, microphone array, 20 megapixel camera, 64GB flash
Bundled with - Yealink Collaboration Touch Panel CTP18

Video Input
Type - Digital video camera (color) - integrated
Digital Zoom - 4
Features - ePTZ, Microsoft Teams compatible, automatic speaker tracking, auto privacy shutter
Angular Field Of View (max, degree) - 133

Video Output
Type - Codec board - integrated
Digital Video Standard - High-Definition Multimedia Interface (HDMI)

Audio Input
Type - 8-microphone array - integrated

Audio Output
Type - Speaker(s)
Output Power / Channel - 5 Watt

Networking
Type - Network adapter
Connectivity Technology - Wireless, wired
Data Link Protocol - Ethernet, Fast Ethernet, Gigabit Ethernet, Bluetooth, Wi-Fi
Network / Transport Protocol - TCP/IP, DHCP, HTTP, HTTPs, IPv4, IPv6
Features - VLAN support, web server, Quality of Service (QoS), reset button, LLDP support, security lock slot (cable lock sold separately), echo cancellation, CHAP support
Compliant Standards - IEEE 802.1x

Expansion / Connectivity
Interfaces - 2 x audio / video - HDMI output - 19 pin HDMI Type A 1 x network - Ethernet 10Base-T/100Base-TX/1000Base-T - RJ-45 2 x USB 2.0 - 4 pin USB Type A 1 x accessory - RJ-45

Miscellaneous
Cables Included - 1 x network cable - 10 ft 1 x HDMI cable - 6 ft
Compliant Standards - CEC

Power
Power Device - Power adapter - external
Voltage Required - AC 120/230 V
Power Consumption Operational - 10.5 Watt

Software / System Requirements
Software Included - Android 9.0

Environmental Parameters
Min Operating Temperature - 32 °F
Max Operating Temperature - 104 °F
Humidity Range Operating - 10 - 95%

SHIPPING

FREE SHIPPING within the 48 contiguous states in the USA only. Exclusions apply to orders shipping to APO/FPO addresses, Puerto Rico, Hawaii , Alaska and other U.S. territories.  Free shipping is standard shipping.  For all other shipping options please call for more details direct during Business hours Mon to Fri 10am to 5pm EST Tel: 1800 817 8795.

Freight Shipping for large items 
Large or heavy items, including most TVs, require freight shipping and generally take a little longer to be delivered, contact us for delivery estimates. 

Someone must receive the delivery. The freight carrier will contact you to schedule delivery to your door or the lobby area of your apartment or condo. Someone will have to be on hand to meet the driver and sign for the package. Freight deliveries are scheduled for Mon through Fri between 9AM and 5PM. 

What to expect from the delivery driver. This is a large, heavy item, so arrange to have someone else there to help you unpack and install your equipment. The delivery driver will not help you unpack or set up your new equipment, nor will he or she remove your old equipment or packaging. 

Keep all the product packaging. You'll need it if you have to return or move your item.

RETURNS POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for some reason, you may return it to us for an exchange or refund.  Please see below for more information on our return policy.

RETURNS 
All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in brand new and unused condition, with all original tags and labels attached. Please include a full explanation in the email as to why you are requesting the RMA. Shipping and handling charges are not refundable. Crawford's Superstore may deduct the shipping charge from any subsequent refund, even if the original transaction included free shipping.
The return authorization (RMA) is only valid for 10 business days. Crawford's Superstore is not responsible for the return shipping charges, unless the item has a manufacturer's defect right out of the box. In this instance we will provide a return label, the more convenient to the customer.
Returned merchandise that gets lost or damaged in transit is not the responsibility of Crawford's Superstore. It is the buyers' responsibility to insure their package and to file claims direct with the carrier upon the discovery of the problem
Item MUST be in the original factory box, with ALL of the original factory packaging (foam, plastic, labels, stickers, and protective wrappings), an uncompleted, blank, original warranty card, ALL instruction booklets and associated paperwork, and accessories.  We are strictly resellers and not affiliated or authorized dealers for any of the brands we carry.

RETURN PROCESS
To return an item, please email info@crawfordssuperstore.com to obtain a Return Merchandise Authorization number. After receiving a RMA number place the item securely in its original packaging and include your RMA number, Order number and reason for your return, and mail your return to the address we provide you in the RMA.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return and insure you package in case your item is damaged in transit. 

TELEVISION OR OVERSIZED FREIGHT
We do not except any returns on Televisions or oversized freight items. We do Guarantee to provide you with a properly working Television & or Oversized Freight item as ordered and expected. Due to the fact that these large items shipping cost are enormous, therefore we cannot accept any returns on these items.
Upon delivery if an item is damaged upon inspection, please refuse the shipment.  Please be aware that a box may be damaged but the TV might be working.  If the driver doesn't want to wait for you to first inspect the TV, then please note on the Delivery note that the TV box is damaged.  Your signature acknowledges that you understand this special return policy, and the condition of the TV meets your expectations and that you understand that you cannot return the TV. Any damaged or defective TVs or Oversized Freight, must be notified in withing to Crawfords Supersore within 3 days of delivery. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return/exchange. Please allow at least 3 to 5 days to process your return.  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS
For defective or damaged products, please contact us at the customer service number 1 800 817 8795 during business hours Mon to Fri 10am to 5pm EST to arrange an exchange or refund .

Please Note

• A 15% restocking fee will be charged for all returns.
• Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us during Business hours Mon to Fri EST 10am to 5pm at:  1800 817 8795
info@crawfordssuperstore.com